Welcome to “RLH Listens to you”

We want RLH Properties to be distinguished by the experiences it offers to its clients and that the trust placed in us is based on the value created for our team, shareholders, clients, business partners and environment. Earning that trust, as well as maintaining it, begins with the certainty that we always act with the highest standards of integrity and honesty, wherever our company has a presence or impact.

Through this means, the Compliance Officer receives, analyzes and channels concerns, irregularities and complaints as appropriate. If applicable, it is escalated to the Ethics Committee or the Audit and Corporate Practices Committee.

If you wish to express a concern or report an irregularity or complaint, you can do so directly through the email ethical@rlhproperties.com.mx

All information received will be treated confidentially and anonymously (if you so wish), in strict accordance with the provisions of the Federal Law on Protection of Personal Data Held by Private Parties.

This portal does not handle complaints or problems related to the services provided by the company’s subsidiaries.
To report this type of situation, please contact the customer service sections of the facilities where you were treated.